Privacy Policy

1. Who We Are

At American Group, we operate as an independent service center providing repair and technical support for White Westinghouse appliances in the Arab Republic of Egypt. We clarify that we do not own the “Westinghouse” trademark and are not its official owner; we provide maintenance services through a specialized, highly trained technical team.

2. Use of the “Westinghouse” Name

The name “Westinghouse” appearing on this website (westinghouse-egy.com) is used solely to identify the types of appliances we service. All rights are reserved to Westinghouse Global, and we are an independent entity not affiliated with the parent company.

3. Data We Collect

When you use our website or contact us via our online forms, we may collect certain necessary information such as:

• Full name
• Phone number for contact
• Email address (if provided)
• Appliance type and the reported issue
• Service address for on-site visits

4. How We Use Your Data

All collected data is used only for the following purposes:

• Contacting you to confirm your maintenance appointment
• Dispatching a qualified technician according to your appliance type
• Following up after repair to ensure your satisfaction
• Improving service quality and your browsing experience on the site

We confirm that we do not share any personal data with third parties or other companies.

5. Data Security

We take your privacy very seriously and apply the following measures:

• Using HTTPS to secure browsing and communications
• Restricting access to customer data to authorized staff only
• Not storing or sharing any sensitive information outside our internal systems

6. Updates to This Policy

We may modify or update this Privacy Policy from time to time to reflect the latest legal requirements and best practices. Any changes will be announced on this page with the date of the latest update.

7. Contact Us

If you have any questions, or wish to update or delete your data on file, you can reach us via:

Hotline: 01211114528
WhatsApp: available on the same number
Online Form: via our official booking page

All rights reserved © 2024 American Group – the owner of westinghouse-egy.com